FAQ

ABOUT US

JDM Auto Parts Is Canada's first online parts store, specializing in JDM (Japanese Domestic Market) imported vehicle parts. Our goal is to provide high quality parts for your imported vehicle, making it easier for enthusiasts and professionals alike to access the best components for their vehicles at a reasonable price.

Our service facility and shipping warehouse is located 5751 Minoru Blvd in Richmond B.C. (Rear Entrance) (JDM AUTO PARTS AND SERVICE) You can simply come in store to pick up your parts and save on shipping or have them installed as well by professionals.

Additionally, you can pickup parts in-store at 1749 Kingsway in Vancouver, B.C. (LINK RIDES JDM DEALER)

When you select in-store pickup we will contact you regarding your preferred pickup location.

HOW LONG DOES IT USUALLY TAKE TO SHIP / RECIEVE ORDERS

JDM Auto Parts offers fast and reliable shipping methods through Canada Post and UPS with tracking across Canada and Internationally, orders are usually shipped out same day or 1-2 business days after the order is placed.

Most orders shipped in Canada arrive within 1-10 business days, but can take up to 2 weeks depending on location, logistics, and time of year, if you are concerned about getting parts in time contact us before placing an order.

I WOULD LIKE TO HAVE THE PARTS I ORDERED INSTALLED

If you are placing an order within British Columbia, Canada, and would like to have your parts installed at our local Richmond B.C. mechanic shop and service facility, feel free to select in-store pickup at checkout, we will give you a call or email to confirm which location you prefer to collect your parts at and if you would like installation we can book in a time for you to come in and get your vehicle serviced.

I WANT TO TALK TO SOMEONE BEFORE PLACING AN ORDER

Got a question? Unsure of part compatibility? Would you like to inquire about our installation services or service facility?

Don't be shy we dont bite!

Call Us at 778-899-4946

Feel free to contact us below in our contact form for any questions or concerns, our customer service team will get back to you as soon as possible. Let us know weather you would prefer to be contacted via e-mail or phone.

If you would like to inquire about a part that you dont see on our website, feel free to contact us through our PART ORDER FORM.

We have direct links with OEM and aftermarket part supplier in Japan, and can ship custom part orders directly from Japan to you!

Contact Form